The phone system that already knows who is calling
Make and take calls inside DealerShark. Every call is recorded, transcribed and summarized on the customer's record, and every unknown caller becomes a lead before anyone picks up.
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One system
The phone and the customer record are one thing. No second login, no notes to retype.
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A real phone system
Lines, ring groups, transfers and voicemail, without a separate phone box to manage.
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Included from Pro
The phone system, recordings, transcripts and summaries are included on Pro and Elite. On Starter and Growth, add them for $100 a month.
A full phone system, inside your CRM
Everything a sales floor needs from a phone, without a second system to open.
- Every call feature
- Extensions, ring groups, transfers, hold, voicemail and call queues.
- Click to call
- Click any phone number in the CRM to start the call instantly, with no manual dialing.
- Call recordings
- Each call is recorded and attached to the customer, playable from their file.
- Call transcripts (Requires AI)
- Searchable text of what was said, with who said what, so you find the promise without replaying the audio.
- Call summaries (Requires AI)
- A few lines on what matters and what to follow up, written the moment the call ends.
- All calls linked to client or lead profiles
- Every call is attached to the right record, so the full history of conversations with a customer or lead is in one place.
- Missed-call auto reply
- An SMS and an email go out at once, so the buyer does not ring the next dealer.
- Call notes
- Add a note during or after the call and it stays on the customer's record.
- Tracking and reports
- Call volume, and how each call was handled.
- Leads created for you
- An unknown number becomes a lead, with the number and the recording attached.
Never lose a lead to a missed call
When a number the system does not recognize calls, a lead is created before you answer, with the phone number, the recording and the transcript attached.
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An unknown number calls
A buyer who is not in your CRM yet.
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The lead exists before you answer
The number, the time and the recording are already on the record.
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Your team talks instead of typing
No more names scribbled on a scrap of paper.
Phones tailored to your business' needs
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Fixed Phones
Fixed IP phones that accommodate the number of lines your employees need.
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Cordless Phones
Cordless options when you need to be able to take your phone on the go in the showroom, the shop or the lot.
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Hands-Free Options
Headsets and intercoms for situations that require hands-free communication.
What happens when nobody picks up
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The call goes unanswered
Everyone is busy, or the dealership is closed.
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The caller hears back
An SMS and an email go out immediately.
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A lead is created
With the number, the time, and the customer record if one already exists.
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Someone calls back
With a reminder assigned and the context of the missed call attached.
What it changes on the sales floor
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Settle "what did we quote?"
Search the transcript for the number instead of replaying twenty minutes of audio.
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Coach from real calls
Play back how a deal was handled, from the customer's own record.
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Cover every store
One phone system across several locations.
Dealer Groups
Included in
- Pro
- Elite
The phone system, recordings, transcripts and summaries are included on Pro and Elite, and available for $100 a month on Starter and Growth. See pricing
See your phone and your CRM work as one
Book a 30-minute demo and watch a call become a recorded, transcribed and summarized lead.